Terms & Conditions
Last updated: 11 October 2026
Welcome to AoufPest. By browsing this website or placing an order, you agree to the terms below. Please read them carefully.
1. About us
This website is operated by AUFYX FOR ONLINE SELLING, a sole establishment licensed by the Department of Economy and Tourism, Dubai, United Arab Emirates (E Trader Licence No. 1613342). Throughout this page, "we", "us" and "our" refer to AoufPest.
Contact: WhatsApp +971 56 123 5644 · Email: aufpestco@gmail.com
2. Products and intended use
We sell professional pest control products, including insecticide gel baits. These products are intended for pest control use only and must be used strictly in accordance with the manufacturer's label instructions.
- You confirm that you are purchasing these products for lawful pest control purposes.
- You are responsible for reading and following the product label, including all safety, storage and application instructions.
- Products must be kept out of the reach of children and pets at all times.
- We strongly advise against use by anyone who is not able to follow the label instructions safely.
3. Age requirement
You must be at least 18 years old to purchase from this website.
4. Product information and accuracy
We make every effort to describe our products, their active ingredients and their expected performance accurately. However, product packaging, batch numbers and manufacturer formulations may change over time. Images are for illustration and the packaging you receive may differ slightly.
5. Results and expectations
Gel baits work gradually by design: the insect feeds, returns to its harbourage and the effect spreads through the colony. Results typically begin within 24–48 hours, with a clear drop within 1–2 weeks; full colony control usually takes 4–8 weeks with one follow-up application. Results depend heavily on correct application, the severity of the infestation, competing food sources, and environmental conditions. We provide free application guidance, but we cannot guarantee a specific outcome or timeframe in any individual property.
6. Pricing and payment
- All prices are displayed in UAE Dirhams (AED).
- We reserve the right to change prices at any time before an order is confirmed.
- You can pay by card online at checkout, or in cash on delivery.
- In the event of an obvious pricing error, we reserve the right to cancel the order and refund any amount paid.
7. Orders and acceptance
Placing an order constitutes an offer to purchase. We may contact you by WhatsApp or phone to confirm your order and delivery details. We reserve the right to decline or cancel any order, including where stock is unavailable, delivery is outside our service area, or the order appears fraudulent or non-genuine.
8. Delivery
Delivery times and fees are set out on our Shipping Policy page. Delivery timeframes are estimates and may be affected by circumstances outside our control. Someone aged 18 or over must be available to receive the order.
9. Returns and refunds
Returns are governed by our Return Policy. For health and safety reasons, opened or partially used pesticide products cannot be returned or exchanged.
10. Discount codes
Promotional codes are valid for a limited time, may be withdrawn at any time, cannot be exchanged for cash, and may not be combined with other offers unless expressly stated.
11. Limitation of liability
To the fullest extent permitted by UAE law, our total liability in connection with any product is limited to the amount you paid for that product. We are not liable for damage, loss or injury arising from misuse of a product, failure to follow the label instructions, or use in a manner not intended by the manufacturer.
Nothing in these terms limits any rights you have under the UAE Consumer Protection Law.
12. Intellectual property
All content on this website — including text, guides, articles, layout and design — is the property of AoufPest and may not be copied or republished without written permission. You may quote short excerpts provided you credit AoufPest and link to the original page.
Advion® and MetaActive™ are trademarks of Syngenta. Alpine® is a trademark of BASF. We are an independent distributor and are not affiliated with, endorsed by, or acting as an agent of these manufacturers.
13. Privacy
We collect only the information necessary to process and deliver your order, and to provide customer support. We do not sell or rent your personal information to third parties. Payment details entered at checkout are processed by our payment provider and are not stored by us.
14. Changes to these terms
We may update these terms from time to time. The version published on this page at the time of your order is the version that applies to that order.
15. Governing law
These terms are governed by the laws of the United Arab Emirates, and any dispute shall be subject to the jurisdiction of the courts of Dubai.
16. Contact
For any question about these terms, message us on WhatsApp +971 56 123 5644 or email aufpestco@gmail.com.